75% of consumers judge a business's credibility solely on how their website looks.*
94% of negative website feedback is design-related.†
It only takes 0.05 seconds for a user to form an opinion about your website that determines whether they'll stay or leave.‡
88% of consumers won't return to a website after a poor user-experience.**
Firstly, and most importantly, we'll work to understand your objectives and any problems you might be facing. This leads to a detailed discussion about your business, goals, and strategy. This is where we start to get to know each other and you get a more clear picture of how we work.
After analysing your requirements, any existing guidelines, and budget, we'll prepare a proposal which outlines what we suggest should be done and the cost to do it.
Once the details of what needs to be done are confirmed and you're happy with the direction, we start to see ourselves as part of your team. The success of the project is just as important for us as it is for you, which is why we find it important to work together as a unified team with clear and honest communication.
Each website we build has different user expectations based on your specific business sector and target audience. We analyse different websites in your sector to understand what works, what doesn't, how they compare to your requirements, and what we can do to build a website to suit you and your customers' needs.
The design of your website starts with the laying out the structure and organisation of your content. This sets the foundation for how we expect your users to interact with your website and ensures that your users have an enjoyable experience.
During the stage where we do what we do best, we'll be sure to have clear and open communication with you. We believe that it's important to be honest and transparent during this stage, which creates a better result and relationship for everyone involved.
We will provide you with regular updates, and when possible, sneak peeks of what we're currently working on.
Quality is an important part of our work. We ensure that what we produce is of a level that we are proud to put our name to and results in a good experience for your audience. We handle internal testing and give you access to the website to test for yourselves. At this stage, your eyes are more valuable than ours and we want to hear your thoughts.
With everything finalised, any bugs fixed, and you're happy with the result, we are ready to launch the website on your own domain. Allowing the world to start loving your website and your business.
Don't worry, that isn't the end. We make sure that you are fully equipped with post-launch support, any required documentation, and know-how regarding your website. We'll make sure that the relationship between yourself and your online space is an enjoyable one.
Depending on your requirements, we offer a range of different support solutions to continue optimising your website to make sure you're getting the most out of them as possible.